GENERAL FAQ’S

How do you pronounce Gygi?

Excellent question! We get asked this one all of the time. It is pronounced GEE-GEE. (The hard “G” sound like in “garlic,” not a “J” sound). It’s Swiss.

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Where are you located?

We are located in Salt Lake City, Utah at 3500 S 300 W. You can read this post for further direction.

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Do you have more than one location?

No. But we have this great website!

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I have a question. How can I ask it?

We’d love to help you! Just simply use our Ask Gygi button on the sidebar and we will get back to you as soon as possible.

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Do you have any tips for shipping chocolate during warmer months?

Yes, we have a few suggestions that you should follow if your chocolate is going to be exposed to heat above 70 degrees F. Read the post below for more information.

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How do I purchase in case quantities online?

This post will tell you everything you need to know about purchasing in bulk:

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10 Comments

  • Reply
    April Bridenstine
    January 11, 2021 at 9:41 pm

    Can I buy online and pick up in store?

    • Reply
      Kaesie
      January 12, 2021 at 12:24 pm

      Yes you can! We have curbside pickup as an option when checking out 🙂

  • Reply
    eve
    March 14, 2020 at 2:53 pm

    Under the “Party” category you don’t have a “Birthday” section…at least not that I saw.
    Also, where can I find your shipping rates?
    Thanks!

    • Reply
      connie
      May 5, 2020 at 3:10 pm

      Our shipping rates vary depending on the products. Feel free to check out this page from our website regarding shipping: https://www.gygi.com/shipping-information. And when purchasing items online, you can have the shipping rates calculated before you check out.

  • Reply
    Christyn Costley
    August 16, 2012 at 2:22 pm

    Hi there!
    I am getting married soon and would love to register for cookware at Orson Gygi… is there any way to do that?

    • Reply
      Cait
      August 17, 2012 at 2:12 pm

      Christyn, currently we do not have a system set up to register. I’m sorry. That’s a great idea that we will definately look into. Congratulations on getting married though! I hope you have a wonderful day!

  • Reply
    FAQ: How to Pronounce “Gygi”
    July 25, 2012 at 7:01 am

    […] frequently asked questions is how to pronounce the name of our store. Although we have it on our FAQ Page, I’ve been seeing in the search terms so much, that I thought we ought to dedicate an entire […]

  • Reply
    Golden Wadsworth
    July 4, 2012 at 11:06 am

    Could you please tell me every holiday that Orson Gygi is closed on?

    • Reply
      Cait
      July 5, 2012 at 11:01 am

      We are usually closed on the following holidays:
      Christmas – New Years (most of the time we close during this week)
      Thanksgiving
      Labor Day
      Memorial Day
      Independence Day
      Pioneer Day (July 24th–this is the day Utah celebrates the pioneers coming into the valley)
      I hope that helps!

  • Reply
    Lynda England
    April 30, 2012 at 2:56 pm

    Do you carry tableware? I need plates, bowls, and dessertware, plus flatware — about 75-100 settings.

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